Your rights with Booking.com, Airbnb and other platforms: the EU P2B Regulation in 2026

Updated: 9 November 2026

If you sell on Booking.com, Airbnb, Expedia or another platform, since 12 July 2020 you are protected by Regulation (EU) 2019/1150, known as "P2B" (platform to business). This is what it says and where it stands (sources at the end). It is not legal advice: for a specific case, ask your adviser or your association.

What the platform must do

Give you at least 15 days' notice before changing its terms; if you don't accept, you can terminate the contract.
If it restricts or suspends your listing, give you the reasons before or at the time it does so.
If it removes you entirely, give you at least 30 days' notice, except in cases such as a legal obligation or repeated infringements.
Explain in its terms the main parameters that determine ranking, and whether you can pay, directly or indirectly, to rank higher.
Explain which data you can access (for example, your guests' data) and which you cannot.
If it stops you offering different conditions through other channels, explain the reasons in its terms.

If you have a problem

Platforms that are not small enterprises must have a free internal complaint-handling system.
They must name two or more mediators in their terms.
Associations representing businesses can take legal action on behalf of their members: your hotel association can be a route.
In Italy it is enforced by AGCOM, whose 2025 report notes that most marketplaces it monitors are in travel and accommodation.

Careful: the Commission proposes repealing it

On 19 November 2025 the Commission proposed repealing the P2B Regulation as part of the "Digital Omnibus", arguing that the Digital Services Act and Digital Markets Act already cover these rules. As of 9 November 2026 the proposal is still in the European Parliament and has not been adopted: the Regulation remains in force. If it is repealed, we will update this guide.

Rate parity

This regulation does not in itself ban parity. What currently stops Booking.com requiring it in the EU is the Digital Markets Act; Portugal and Italy also ban it by law. We explain it in the Booking parity guide.

What to do today

Keep the emails announcing changes to terms and check they arrived 15 days ahead.
If you are suspended, ask for the reasons in writing and use the internal complaint system.
Read the ranking section of the platform's terms: that is where it explains what counts.
Talk to your association if the problem affects several properties.

How iQuota helps

iQuota does not replace the platforms: it gives you an official booking page and a connector so AI assistants read your real prices and the traveller books directly with you, commission-free. That way you depend less on one channel's terms. Nobody can guarantee that an AI will recommend you.

Want an official booking page AI can read and a connector with your real prices, commission-free? The first 30 hotels join free until 30 June 2027.

See the Founding Hotels programme

Frequently asked questions

Does it also apply to Airbnb and apartments?

Yes: it applies to online intermediation services that let businesses, including hosts acting professionally, sell to consumers in the EU.

Can they remove my listing without telling me why?

No: they must give reasons before or at the time of restricting or suspending, except in the cases the regulation allows.

Is it still in force if the Commission wants to repeal it?

Yes, until a repeal is adopted and takes effect. As of 9 November 2026 it has not been adopted.

Sources

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