What your hotel website must show: legal notice, tourism registration number and booking terms. Spain, Portugal, Italy and Greece (2026)

Updated: 10 November 2026

Your hotel website is your shop window and also a legal document. It must say who you are, how to contact you, which register you are on and on what terms guests book. AI assistants read this information just like a guest does. This is what we checked in official gazettes and government websites (links at the end). This is not legal advice: where we could not confirm something we say so, and you should check it with your adviser or lawyer.

Across the EU: what guests must know before booking

Directive 2011/83 (art. 6(1)) requires you to give, before the guest is bound, among other things:

Your identity and trading name, your physical address, phone number and email.
The total price including taxes.
How payment works and how the service is provided.
If there is no right of withdrawal, say so clearly.
Where one exists, the out-of-court complaint route available to the guest.
Link to the EU ODR platform: no longer needed. Regulation (EU) 2024/3228 repealed Regulation 524/2013 with effect from 20 July 2025; the platform has not accepted complaints since 20 March 2025. If your site still links to it, remove it.
The e-commerce Directive 2000/31 (art. 5) underlies the legal notice in each country. We could not read its official text on EUR-Lex, so we cite national laws instead.

Spain: legal notice (LSSI) and Andalusia

Art. 10(1) of Law 34/2002 (LSSI) requires the website to show permanently, easily and free of charge:

Name or company name, address and email, plus a means of direct contact.
Registration details in the Companies Register or another public register, if any.
If your business needs prior authorisation: its details and the supervising authority.
Your tax ID (NIF).
Clear prices, stating whether taxes are included.
Andalusia: Law 13/2011 requires making your Andalusian Tourism Register details available to guests (art. 26(1)(b)) and showing your classification (stars, category) in all advertising and price lists (art. 31). For holiday homes, the contract and payment receipt carry the registration code (Decree 28/2016, arts. 6 and 7).
We did not find an article in these rules that expressly requires the registration number in every advert. Showing it on your website is still easy and builds trust.
National single register (Royal Decree 1312/2024): from 1 July 2025 platforms asked for its number in listings for short-term flats and rooms (it did not apply to hotels, aparthotels, hostels or campsites). Spain's Supreme Court annulled it in rulings of 19 and 21 May and 1 June 2026 (Official Gazette of 8 and 26 June and 18 July): the single register procedure and its number fall, and article 6 only insofar as it concerns that register. The Digital Single Window for rentals and EU Regulation 2024/1028 remain: since 20 May 2026 platforms display the registration number wherever a registration procedure exists. In Andalusia, the regional tourism register is not affected by these rulings.

Portugal: registration number in all advertising

Turismo de Portugal's official local accommodation guide says the registration number is mandatory in advertising, commercial documents and merchandising, and platforms must also display it. The property's name or logo must be shown.
The guide (2021) sets fines for breaching identification and advertising rules of EUR 150 to 500 for individuals and EUR 250 to 12,000 for companies. Whether these amounts changed with Decree-Law 76/2024, we have not confirmed.
Hotels (RNET register) and the legal notice under Decree-Law 7/2004 (art. 10): we could not read the official text; ask your adviser.

Italy: the CIN on the door and in every listing

According to the Autonomous Province of Trento, applying art. 13-ter of Decree-Law 145/2023, the national identification code (CIN) must be displayed outside the building and stated in every listing, wherever it is published.
It also applies to hotels and campsites, not just tourist rentals.
Fine amounts and the legal notice under Legislative Decree 70/2003 (art. 7): we have not confirmed them in the official text.

Greece: the ΑΜΑ visible in every listing

According to the AADE (Greek tax authority) FAQ, short-term rental hosts must show the ΑΜΑ registration number in a visible place on platforms and in any medium used to promote the property.
Holders of a special operating badge (ΕΣΛ) show that number or the ΑΜΑ.
Hotels (ΜΗΤΕ number in adverts), the specific fine and the legal notice under Presidential Decree 131/2003: not confirmed in an official source.

Website checklist

Legal notice with name or company name, address, tax ID, email and phone.
Tourism registration number visible (Andalusia, AL registo, CIN or ΑΜΑ) plus classification or category.
Total price with taxes before payment; tourist tax stated if charged separately.
Clear booking and cancellation terms, and how and when payment is taken.
If there is no right of withdrawal, say so clearly.
How to complain and, if you joined a dispute resolution body, which one.
Remove the link to the EU ODR platform.
The same details on your Google profile, on platforms and on your booking page.

How iQuota helps

iQuota does not give legal advice. We publish your property in AI assistants with direct booking and payment at the property. Your official booking page can show your legal details, registration number and terms so guests and assistants read them just as on your website.

Want an official booking page AI can read and a connector with your real prices, commission-free? The first 30 hotels join free until 30 June 2027.

See the Founding Hotels programme

Frequently asked questions

Do I still need to link to the EU ODR platform?

No. Regulation (EU) 2024/3228 repealed Regulation 524/2013 with effect from 20 July 2025 and the platform was abolished.

What does Spain's LSSI require in a legal notice?

Name or company name, address, email and direct contact, register details, authorisation if any, tax ID, prices with or without taxes and codes of conduct (art. 10(1)).

Must I show the CIN on my website in Italy?

Yes: according to the Province of Trento, applying art. 13-ter of Decree-Law 145/2023, it must be stated in every listing, wherever published.

Sources

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